Image may be NSFW.
Clik here to view.
Clik here to view.
13 Tips To Becoming A Welcomer
To get you started in 2013, here are 13 tips to becoming a Welcomer! Don’t think of helping a customer as the end of a transaction, but as the start of a customer’s lifelong retention journey. At the...
View Article
Image may be NSFW.
Clik here to view.
Clik here to view.
Reward Frontline Representatives
Reward Frontline Representatives As you may already know, this is Customer Service Week. I am recommending action items to meet each of the five highlighted objectives. Let’s look at Number 2:...
View Article
Image may be NSFW.
Clik here to view.
Clik here to view.
8 Simple Suggestions to Make Emails More Customer Service Friendly
Many customer service managers think an email doesn’t have the potential to create or build positive relationships. Our research has proven otherwise. Implement the following suggestions and customers...
View Article
